"A Training Solution Provider delivering Learning Skills to keep forever"

Call the JCS trining team free now 0800 5425 150 Or mail Email | training@jcstraining.com

Courses


hey this is here

Employees, who are properly trained and demonstrate professional customer service skills, can improve customer satisfaction and loyalty. This helps businesses retain customers and improve profits. It costs less to retain loyal customers than to acquire new ones. In addition, satisfied customers are more open to additional sales messages and are likely to refer others to that business.

FURTHER DETAILS
hey this is here

Almost everyone has had at least one experience of poor Customer Care be this form unhelpful staff, undelivered promised or simply absence of an apology when experiencing a delay. There are examples of outstanding Customer Care but this seems to be the exception rather than the rule. The fact is many of these grievances could easily be avoided with thought, planning and training.

FURTHER DETAILS
hey this is here

Enhancing executive performance For most organisations the most valuable resource is executive performance. The PA takes responsibility for much of the organisation and co-ordination of an office. It is a task which calls for tact and diplomacy as well as effective communication skills. A good PA makes an enormous contribution to executive effectiveness and requires numerous professional skills to be successful in this role.

FURTHER DETAILS