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Effective PA

Course Overview

Enhancing executive performance For most organisations the most valuable resource is executive performance. The PA takes responsibility for much of the organisation and co-ordination of an office. It is a task which calls for tact and diplomacy as well as effective communication skills. A good PA makes an enormous contribution to executive effectiveness and requires numerous professional skills to be successful in this role.

 

Course Title  Effective PA

Course Summary
         Course Duration 1 Day
 

 

Duration: 1 day

 

Enhancing executive performance

For most organisations the most valuable resource is executive performance. The PA takes responsibility for much of the organisation and co-ordination of an office. It is a task which calls for tact and diplomacy as well as effective communication skills. A good PA makes an enormous contribution to executive effectiveness and requires numerous professional skills to be successful in this role.

 

The following topics will be covered:

 

  • Improving credibility

 

  • How to develop confidence and self esteem

 

  • Taking the initiative and making decisions

 

  • Key steps to solving problems

 

  • Setting priorities and smart goals

 

 

 

 
  • Managing your boss!

 

  • Giving and getting instructions

 

  • Saying no constructively

 

  • Handling interruptions well

 

  • Screening Callers

 

  • Listening skills

 

  • Reducing and Managing Stress

 


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email: training@jcstraining.com

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