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  • Microsoft Outlook Level 1

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Microsoft Outlook Level 1

Course Overview

Outlook Level 1. This course is designed for new users of MS Outlook. If you are self-taught, then the course will also help bridge any gaps in your knowledge.


Course Duration

1 day

Course Prerequisite: You should have a basic knowledge of Outlook and basic Microsoft Windows,
This course is designed for new users of MS Outlook. If you are self-taught, then the course will also help bridge any gaps in your knowledge
Outlook  Introduction Course Objectives:
Find your way around Outlook window
Use address books
Send and receive emails
Use email options
Organise your mail in folders
Use Outlook Calendars
Create Outlook  tasks and notes
Course Content:
Outlook Overview
Outlook environment, Ribbons and Toolbars
Navigation Pane
Preview Pane
Access Help
Outlook To Do Bar
To do Bar
File Tab
People Pane
Address Books
Understanding address books
The global address list
Contacts / Personal address book
Creating contacts
Contact options Sending an email to a contact
Creating a distribution list
More contact folders
Add a contact from an email
Shared Contacts
Find Geographical position of contact
Working with Messages
Addressing the message
To, Cc and Bcc
Composing and Formatting
Mail Formats
Sending / receiving
Read emails in the Preview Pane
Read Emails by opening and closing
Reply, Forward, Forward to all
Create an Auto signature
Attaching Files
Set importance and sensitivity
Read and delivery receipts
Organising Mail
Create mail Folders
Move mail
Deleting messages
Sort and Find messages
Quick Find
Clean-up Mailbox
Using Out of Office Assistant
Using the Calendar
Enter appointments
Appointment formatting
View and navigate within calendar
Enter Events
Adding religious/National Holidays
Schedule Meetings
Creating other calendars
Viewing other calendars
Merging calendars
Printing the calendar
Set Reminders
Dealing with reminders
Tasks & Notes
Enter Tasks in task view
Enter tasks in to do bar
Setting reminders
Delete tasks
Create Recurring Tasks
Delegate Tasks to others
Sending a status report
Entering and Editing Notes
Re-colouring notes
Forwarding notes to others
Saving a note to your desktop
Default Options
Set options for the various aspects of Outlook
Understand data files (PST)