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Tailored Management Workshops

Course Overview

Effective training and development depends on knowing what is required to meet with individual skills, the department and the company. Tailored training workshops offer the answer inasmuch as the training is targeted to meet with skill gaps and ongoing skill development and therefore offers a positive return on investment.  

        
Course Duration 1 Day

 
 
Effective training and development depends on knowing what is required to meet with individual skills, the department and the company. Tailored training workshops offer the answer inasmuch as the training is targeted to meet with skill gaps and ongoing skill development and therefore offers a positive return on investment.
 
All tailoring of training is discussed and mutually agreed prior to delivery. The training is hands on to include exercises, group and individual participation. Tailoring of the training can include work associated materials, policies etc.:  
 
Target Audience: Supervisors/Team Leaders, Level 1 & Level 2 Managers.
 
Duration: Based on client requirement.
 
MODULES:
 
1. Communication
Levels of listening
Powerful questioning- positive intent
Building rapport
Interpretations and translation
Communication behaviours
 
2. Leading Change
Our experience of change
The Good, the Bad and the Ugly of change
The theory – Kotter
Creating our case for change
Engaging people through stories
Personal responses to change
Culture and change
 
3. Presenting with Impact
Key attributes of a great presentation
Best practice styles of presenting
Structure and preparation
Reviewing and revising
 
4. Problem solving and decision making
Effective process for problem solving and decision making
Practice techniques
Creative thinking- generating alternatives
Implementation
 
5. Coaching and Mentoring
It’s power in business
When to use it
Key skills required
Apply theory – GROW
Practice and feedback
 
6. Team effectiveness
Ineffective teams- dysfunctions
Roles of team members
Stages of team development
Obstacles to effectiveness
Skills to effectiveness
 
 
7. Emotional Intelligence
Perception impact
Conflict resolution
Manage emotions
Role play
Being emotionally intelligent
 
8. Developing resilience
Exploration of meaning
Coping strategies
3 key behaviours
 
 
Managing People Programme
 
MODULES:
 
1. Managing Myself
Self-awareness and perception
How I learn
Roles and responsibilities
Effective communication
Motivation
Engagement
 
2. Managing my Team
·         Giving feedback
·         Managing my mates
·         Conflict resolution
·         Difficult conversations
·         Transactional analysis
·         Presentation skills
 
3. Managing my Work
Effective problem solving and decision making
Personal effectiveness
Delegation
Time management and prioritisation
 
Further topics which can be included ( full detail on request)
Thinking fast and slow
Humility
Biases
Management as well as Leadership
Leadership styles
Building internal relationships
Building external networks
Developing others
Conversations with a purpose
Managing up