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Courses


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This course is designed to give new administrators practical experience in configuring and managing Act! This is not designed for end users as much of the content requires administrator privileges

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ACT! Administration. Duration: 1 day Course Aims: This course is designed to give new administrators practical experience in configuring and managing ACT! Most of the functionality is the same for versions 2011/2012/2013 & Act V16 delivery will be updated according to the version. NOTE: This is not designed for end users as much of the content requires administrator privileges.

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This one-day CRM Reporting course informs delegates how to deliver both simple and more complex reports to their the CRM system. Delegates will first learn how to use the basic report wizard to create reports, import and export reports. Delegates will then create reports using the more complex SQL Server Data Tools environment. Reports will be written using both T-SQL and FetchXML. This course is designed for both CRM On-premise users and CRM Online users.

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