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Courses


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This one-day programme has been designed to enable the delegates to discover how effective assertiveness can have a positive impact in the workplace, including handling difficult people and situations with confidence. We also cover the need to understand the different assertive behaviours and how to build a rapport. LIVE VIRTUAL TRAINING: Live INTERACTIVE virtual delivery across 3 sessions over 1 day.

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Demonstration/presentation with examples by trainer (Video and audio) Question and answers via chat window Option to work through 2x short exercises (assumption that delegates have training application on their PC/device) Support materials Duration: 1-1.5 hrs according to Topic Example: Excel Topic 1 Introductory level 1 hr.

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Who is it for? Suitable for all employees who want to hone their time management skills. Summary This interactive workshop focuses on practical techniques for managing the tasks we aim to perform within the time we have available. Through activities and exercises it explores the influence of our own mindsets and the impact of those around us on how we can best implement these techniques.

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Focusing on skills transfer techniques rather than simple presentation skills, the course offers a structured approach to designing and delivering training sessions. It supports delegates in recognizing the key components for ensuring they are providing the right opportunities to learners to meet their learning needs.

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