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The Modular Manager Training Programme (3 X 1 Day)

Course Overview

Managers need to quickly develop the ability to lead and manage teams to achieve the strategies and goals of their business. For those who have not previously carried out this role or who have not attended formal training it can be a daunting prospect. This modular programme introduces three of the most important disciplines that will support them in being about to do this. 1. Understanding and recognising the basic elements of the management role 2. Building and developing an effective team 3. Managing and maintaining the performance of individuals and the team to achieve the business goals Through these pragmatic sessions candidates will learn to handle and deal with their most crucial resource - their people.

 

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Duration -3 x 1 Day Modular Workshops over a 3-month period

 

Who should attend this course: This course is suitable for New Managers, Managers who have not attended formal training Managers who need a refresher.

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Delivery of training: Each of the one-day workshops combines practical activities, short knowledge sessions and skills development exercises.

At the end of each workshop a practical post-activity is introduced to be implemented back in the workplace before attending the next module. This leads to greater retention of the material and embedding of the learning.

Understanding & recognising the basic elements of the management role

  • Making the first move into management
  • The role of the Manager
  • The mechanics & dynamics of supervision
  • The leadership role
  • Leadership styles
  • Developing your leadership skills
  • Motivating yourself and others

Building & developing an effective team

  • Characteristics of effective teams
  • Developing your team
  • Resolving conflict within the teams
  • Controlling the team
  • o Using key communication skills including:

Giving clear instructions

Listening skills

Leading effective team briefings

Managing & maintaining the performance of individuals and the team to achieve the business goals

  • Managing and maintaining your team performance
  • Setting objectives
  • Work allocation
  • Dealing with the practical problems
  • Developing through on the job training

Managing and developing individual performance

  • Delivering formal and informal performance reviews
  • Identifying training and development needs
  • Dealing with underperformance
  • Dealing with problem behaviour
  • Disciplines and respectful reprimands

Post course review session:

Roughly a month after the programme we invite candidates to attend a free short virtual post course review session. This has proven to be very beneficial and motivating for the group to meet and discuss how they have implemented their new skills into the workplace and for the exchange of ideas.