Course Overview
This training covers the modules needed to train in Skype for Business. This listing can be used to select the modules for training so the duration would be dependent on the module selected. NOTE: This training can also be delivered alongside Microsoft OneNote and or Microsoft OneDive – outlines are available. To discuss your requirement do call us on: T: 01604 495252 or email us at enquiries@jcstraining.com
Introduction to Skype for Business
Opening Skype for Business
Signing into Skype for Business
Overview of toolbars and icons
Status
Availability
Location
Contacts view
Conversations view
Meetings view
Updating shared information
Setting an information status
Setting location information
Setting availability status
Contacts
Find and add a contact
Adding a Skype contact to Outlook and amending contact details
Checking contact availability - contacts list
Checking contact availability - contact card
Contact groups
Favourites
Other contacts
Creating a group
Renaming a group
Moving a contact into a different group
Copying a contact into a different group
Deleting a group
Rearranging groups
Renaming a group
Setting alerts for contact availability
Changing the privacy relationship of a contact
Further contact card information
Detailed contact information
Organisational information
Notes
Social media updates
IT access membership
Instant messaging
Sending instant messages
Customising the appearance of a message
Changing the message priority
Sending a file in your message
Turning an IM conversation into a voice or video call
Sending a file in from your contacts list
Start a group IM conversation
Inviting more people to an Instant Message conversation
Instant messaging in a conference call
Viewing conversation history
Voice and video calling
Making a voice call from the contacts list
Making a video call from the contacts list
Answering calls
Meetings and conference calls
Skype for Business conference calls
Starting a conference call
Ending a conference call or meeting
Skype for Business meetings
Joining a scheduled meeting using Skype for business
Meeting lobby
Admitting or denying access to a meeting from the lobby
Viewing meeting participants
Participant types – Attendee’s and Presenter’s
Attendee
Presenter
Managing meeting participants
Mute
Unmute
Lock the Video Spotlight
Pin to gallery
Remove from meeting
See Contact Card
Make a Presenter
Make an Attendee
Removing an attendee from a call
Meeting view options
Full Screen View
Gallery view
Speaker view
Pop out video gallery
Mute and unmuting your microphone
Sharing and un-sharing your webcam
Muting and unmuting the speakers
Call Controls
Changing the call volume
Call holding
Switching devices
Conversation options
Changing instant message text size
Changing instant message font
Viewing meeting information (including a web link to the meeting)
Meeting Options
Who is a presenter?
Who can annotate PowerPoint Presentations?
Who waits in the lobby?
Recording calls
Pausing recordings
Stopping recordings
Managing recordings
Playing a recording
Locating a recording
Renaming a recording
Deleting a recording
Publishing a recording
Presenting
Sharing a PowerPoint presentation
Navigating the presentation
Displaying presentation Note
Annotations
Annotation tools explained
Presenting your desktop
Giving a meeting participant control of a shared desktop
Taking back control of a shared desktop
Stopping the presentation of your desktop
Requesting control of a presented desktop
Responding to a request to control a shared desktop
Presenting a program
Requesting control of a presented desktop
Responding to a request to control a shared program
Giving meeting participants control of a presented program
Taking back control of a shared program
Stopping the presentation of a program
Using the Whiteboard
Create a Poll
Create Q&A form
Options
Audio device settings
Selecting an audio device
Adjusting Speaker, Microphone and Ringer volume
Video Device settings
Changing video device
Changing camera settings
Centre video during meetings
Show, hide, or change your picture in Skype for Business
Changing your display picture
Topics For Skype For Business
Course Overview
This training covers the modules needed to train in Skype for Business. This listing can be used to select the modules for training so the duration would be dependent on the module selected. NOTE: This training can also be delivered alongside Microsoft OneNote and or Microsoft OneDive – outlines are available. To discuss your requirement do call us on: T: 01604 495252 or email us at enquiries@jcstraining.com
Introduction to Skype for Business
Opening Skype for Business
Signing into Skype for Business
Overview of toolbars and icons
Status
Availability
Location
Contacts view
Conversations view
Meetings view
Updating shared information
Setting an information status
Setting location information
Setting availability status
Contacts
Find and add a contact
Adding a Skype contact to Outlook and amending contact details
Checking contact availability - contacts list
Checking contact availability - contact card
Contact groups
Favourites
Other contacts
Creating a group
Renaming a group
Moving a contact into a different group
Copying a contact into a different group
Deleting a group
Rearranging groups
Renaming a group
Setting alerts for contact availability
Changing the privacy relationship of a contact
Further contact card information
Detailed contact information
Organisational information
Notes
Social media updates
IT access membership
Instant messaging
Sending instant messages
Customising the appearance of a message
Changing the message priority
Sending a file in your message
Turning an IM conversation into a voice or video call
Sending a file in from your contacts list
Start a group IM conversation
Inviting more people to an Instant Message conversation
Instant messaging in a conference call
Viewing conversation history
Voice and video calling
Making a voice call from the contacts list
Making a video call from the contacts list
Answering calls
Meetings and conference calls
Skype for Business conference calls
Starting a conference call
Ending a conference call or meeting
Skype for Business meetings
Joining a scheduled meeting using Skype for business
Meeting lobby
Admitting or denying access to a meeting from the lobby
Viewing meeting participants
Participant types – Attendee’s and Presenter’s
Attendee
Presenter
Managing meeting participants
Mute
Unmute
Lock the Video Spotlight
Pin to gallery
Remove from meeting
See Contact Card
Make a Presenter
Make an Attendee
Removing an attendee from a call
Meeting view options
Full Screen View
Gallery view
Speaker view
Pop out video gallery
Mute and unmuting your microphone
Sharing and un-sharing your webcam
Muting and unmuting the speakers
Call Controls
Changing the call volume
Call holding
Switching devices
Conversation options
Changing instant message text size
Changing instant message font
Viewing meeting information (including a web link to the meeting)
Meeting Options
Who is a presenter?
Who can annotate PowerPoint Presentations?
Who waits in the lobby?
Recording calls
Pausing recordings
Stopping recordings
Managing recordings
Playing a recording
Locating a recording
Renaming a recording
Deleting a recording
Publishing a recording
Presenting
Sharing a PowerPoint presentation
Navigating the presentation
Displaying presentation Note
Annotations
Annotation tools explained
Presenting your desktop
Giving a meeting participant control of a shared desktop
Taking back control of a shared desktop
Stopping the presentation of your desktop
Requesting control of a presented desktop
Responding to a request to control a shared desktop
Presenting a program
Requesting control of a presented desktop
Responding to a request to control a shared program
Giving meeting participants control of a presented program
Taking back control of a shared program
Stopping the presentation of a program
Using the Whiteboard
Create a Poll
Create Q&A form
Options
Audio device settings
Selecting an audio device
Adjusting Speaker, Microphone and Ringer volume
Video Device settings
Changing video device
Changing camera settings
Centre video during meetings
Show, hide, or change your picture in Skype for Business
Changing your display picture