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Change Management

Course Duration 1 Day

Businesses don’t succeed by standing still. Close scrutiny of products, services, and
systems will always reveal room for positive change. And helping people handle change
by adapting and adopting new behaviours is one of the toughest challenges managers
face. Without the right leadership and communication skills, even the best decisions will
be difficult to implement. In this course we look at approaches to support individuals
through change, factors that contribute to the creation of positive teams and what is
required of a manager during periods of change for continuous improvement
performance, service, quality and diversification.
Course objectives:
Understand why businesses require change
Learn about individual reactions to change and explore how to handle them
Understand how to effectively engage people in change
Learn how to implement change successfully
Understanding the leadership behaviours that not only sustain change but enable you to
What is change?
Why do we need to change?
Impact of change – Opportunities & Pitfalls
Make the Changes
Business Changes – Reaction to Change
How do we react to change? – Denial, Resistance, Exploration, Commitment Dimensions – Rational, Emotional, Physical
Engaging People in Change
Create a sense of Urgency, Guiding Collation.
Create a Vision of Change
Communicate for Understanding and Buy-In                 
Successfully Implementing Change   - Leadership Strategy