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Microsoft Outlook Fundamentals (L1) Duration: 1day

Course Overview

Course objectives: We introduce the candidate to Outlook then move to look at the Outlook Windows and using address books. Concentrating on sending and receiving mail and mail options we then cover organising mail in folders, work on calendars and how to create Outlook tasks and notes. This course gives the delegate the confidence to use the fundamentals of this communication software. Target Audience: This course is designed for new users of MS Outlook. If you are self-taught, then the course will also help bridge any gaps in your knowledge.



Prerequisites: A basic knowledge of Microsoft Windows. Knowledge of further Microsoft Office

applications is an advantage.

Course content:

Outlook Overview

  • Outlook environment, Ribbons and Toolbars
  • Navigation Pane
  • Preview Pane
  • Access Help
  • Outlook to Do Bar
  • To do bar
  • File Tab
  • People Pane

Address Books

  • Understanding address books
  • The global address list
  • Contacts / Personal address book
  • Creating contacts
  • Contact options Sending an email to a contact
  • Creating a distribution list
  • More contact folders
  • Add a contact from an email
  • Shared Contacts
  • Find Geographical position of contact

Working with Messages

  • Addressing the message
  • To, Cc and Bcc
  • Composing and Formatting
  • Mail Formats
  • Spell-check
  • Sending / receiving
  • Read emails in the Preview Pane
  • Read Emails by opening and closing
  • Reply, Forward, Forward to all
  • Conversations
  • Create an Auto signature
  • Attaching Files
  • Set importance and sensitivity
  • Read and delivery receipts

Organising Mail

  • Create mail Folders
  • Move mail
  • Deleting messages
  • Sort and Find messages
  • Quick Find
  • Clean-up Mailbox
  • Using Out of Office Assistant
  • Categories
  • Filters

Using the Calendar

  • Enter appointments
  • Appointment formatting
  • View and navigate within calendar
  • Enter Events
  • Schedule Meetings
  • Creating other calendars
  • Viewing other calendars
  • Merging calendars
  • Printing the calendar
  • Set Reminders
  • Dealing with reminders

Tasks & Notes

  • Enter Tasks in task view
  • Enter tasks in to do bar
  • Setting reminders
  • Delete tasks
  • Create Recurring Tasks
  • Delegate Tasks to others
  • Sending a status report
  • Entering and Editing Notes
  • Re-colouring notes
  • Forwarding notes to others
  • Saving a note to your desktop

Default Options

  • Set options for the various aspects of Outlook
  • Understand data files (PST)