Microsoft Outlook Level 2 Duration: 1 Day

Course Overview

Course objectives: In this training day we use more advanced contacts features like distribution lists and V cards and advanced calendar features like group schedules and recurring appointments, we address the more advanced functions such as how to share your mailbox and calendars with other and use Outlook Journal. Target Audience: This course is designed for Existing users of Microsoft Outlook. . If you are self-taught, then the course will also help bridge any gaps in your knowledge Prerequisites: Ideally you would have basic Outlook skills equivalent to JCS Outlook level 1 training.

Outlook Introduction Course Objectives:

• Set up Quick steps from multiple Outlook operations
• Customise Outlook view
• Use more advanced contacts features like distribution lists and V cards
• Manage your emails by using flags, tracking and using advanced search
• Use search folders
• Use more advanced calendar features like group schedules and recurring appointments
• Share your mailbox and calendar with others
• Use Outlook Journal

Outlook Overview

Creating Quick step

Customising the view

Creating shortcuts to websites

Using favourites

Contacts

Creating a distribution list

More contact folders

Add a contact from an email

Shared Contacts

General Addressing Exporting contacts to Excel

VCards

Find Geographical position of contact

Shared Contacts

General Addressing Exporting contacts to Excel

Find Geographical position of contact

General Addressing Exporting contacts to Excel

Managing Mail

Have replies sent to someone else

Expires after, do not deliver before options

Voting buttons in messages

Flagging messages for sender and recipient

Dealing with flagged messages

Assigning messages to Junk Printing and deleting messages

Creating and using personal folders Resending and recalling messages

Tracking mail

Recalling Mail

Mail formats

Creating and using mail folders and personal folders

Using rules to manage mail

Finding messages

Archiving messages

Use Advanced Find

Save search folders

Calendar

Customise the Calendar view

Recurring Appointments

Making an entry private

Calendar in To Do bar

Group schedules

Share your calendar with others

Sharing

Connect to someone else's calendar

Sharing your Inbox and other folders

Giving delegate permissions

Send an email as a delegated person

Share contacts

Journal

Starting the journal

Viewing the journal

Manual journal entries