Course Overview
Performance management is a broad topic aimed at improving the effectiveness of the organisation and the people within it. This workshop gives participants an opportunity to learn about the key roles of performance management in today’s organisations and the accountabilities of those involved in the process.
Course objectives:
Introduction to Performance Management
- What are the issues faced by participants?
Assessing Performance
- Informal or formal assessment
- Fair and objective assessment
- Reasons for underperformance
Managing Performance
- Managing performance and to meet objectives
- Identifying and agreeing performance objectives
- Setting SMART objectives
- Monitoring performance and review progress
Competency Framework
- Key competencies
- Competency framework key
Giving Feedback
- Purpose of feedback
- How to give positive and improvement feedback
- Reactions to feedback
Understanding how to coach an individual
- Benefits of coaching
- Identifying coaching needs
- GROW model
Coaching & Case Studies
- Key coaching skills
- Practical session
Putting it All into Practice
- Putting together a personal action plan
This training can be tailored
Performance Management Duration 1 Day
Course Overview
Performance management is a broad topic aimed at improving the effectiveness of the organisation and the people within it. This workshop gives participants an opportunity to learn about the key roles of performance management in today’s organisations and the accountabilities of those involved in the process.
Course objectives:
Introduction to Performance Management
- What are the issues faced by participants?
Assessing Performance
- Informal or formal assessment
- Fair and objective assessment
- Reasons for underperformance
Managing Performance
- Managing performance and to meet objectives
- Identifying and agreeing performance objectives
- Setting SMART objectives
- Monitoring performance and review progress
Competency Framework
- Key competencies
- Competency framework key
Giving Feedback
- Purpose of feedback
- How to give positive and improvement feedback
- Reactions to feedback
Understanding how to coach an individual
- Benefits of coaching
- Identifying coaching needs
- GROW model
Coaching & Case Studies
- Key coaching skills
- Practical session
Putting it All into Practice
- Putting together a personal action plan
This training can be tailored