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Skills Development Technical And Business Skills Coaching/ Mentoring: Reskilling Personnel Development

Course Overview

Technical and Business Skills Technical skills reflect specific practical knowledge, while business skills are those needed by all businesses. For example, IT Managers need a variety of specific skills, as well as a variety of general business skills to perform their job effectively.


Both types of skill sets are important for success.

Business Skills refer to a general ability to perform professionally within an organisation. They include an ability to lead, work well with others, communicate your thoughts clearly, negotiate business deals, mentor others, manage time well, display a professional image, interact well with clients, solve problems and employ relevant mathematical reasoning. Basic communication skills, such as the ability to write and speak effectively, are also vital. Depending on your role in an organisation, you might also benefit from marketing and sales skills.

Getting the Balance right: Effective businesses balance the development of the two types of skill sets according to the stages of their employees careers or the nature of the particular industry, taking into account existing transferrable skills within the business and the existing skills of new employees.

Assessment of training: The aim is to recognise how best to meet your staff’s personal development needs while, at the same time, ensuring the maximum benefit for your business. Communicating with your staff, identifying their short and long-term development needs and creating a training plan to deliver these, are key factors in meeting those objectives.

Skills development & training can take various forms such as group training, coaching and mentoring, or achieving formal qualifications but the key to success is ensuring that it is a planned, managed and valued activity that impacts positively on the performance of your business. When it comes to investment in your employees and your business there are some fundamental questions that need to be answered to ensure you get the maximum benefit from any activity.

These questions may include:

Why are you considering a learning and development programme?

What difference will it make to your business?

Who will benefit most from participation?

There are four stages to identifying skills development and training needs, and the

Process is built upon:

1. Communicating your objectives

2. Gathering information

3. Analysing the current situation

4. Prioritising, planning and preparing for action

Team information while much of your focus will be on individuals, it is also important to recognise the major role which teamwork plays in most businesses.

JCS training - Skills Development Experience:

Having in excess of 25 years’ experience in assessing, designing and delivering training JCS will work with you to provide the most effective outcome to meet with the needs you have identified for current and future skills development.

  • Technical and Business Skills
  • Coaching/ Mentoring:
  • Reskilling
  • Personnel development

Email: Training@jcstraining.com

T: 01604 495252