Courses

Technical and Business Skills Technical skills reflect specific practical knowledge, while business skills are those needed by all businesses. For example, IT Managers need a variety of specific skills, as well as a variety of general business skills to perform their job effectively.

This course is for those delegates responsible for social media marketing in their business. It is suitable for those that need to create a social media marketing plan and relevant content, or that are currently marketing via social media and wish to improve effectiveness or gather new ideas. On completion of this course, attendees will be able to create a social media planning schedule, develop content and report on the effectiveness against set targets.

This workshop will introduce lead team members to the skills, styles and behaviours needed to transition from a team member to a leader of the shift or team. Through practical activities, individual and group exercises, participants will identify what is needed for the role, their own strengths, and the areas that they want to develop further.

All tailoring of training is discussed and mutually agreed prior to delivery. The training is hands on to include exercises, group and individual participation. Tailoring of the training can include work associated materials, policies etc.: Target Audience: Supervisors/Team Leaders, Level 1 & Level 2 Managers. Effective training and development depends on knowing what is required to meet with individual skills, the department and the company. Tailored training workshops offer the answer inasmuch as the training is targeted to meet with skill gaps and ongoing skill development and therefore offers a positive return on investment.

What is Team Briefing? In simple terms, team briefing brings managers together with their teams, on a face-to-face basis so that information can be delivered, questions asked and feedback collected. A team briefing system is an excellent way to enable communication upwards, downwards and sideways through an organisation.

Managers need to quickly develop the ability to lead and manage teams to achieve the strategies and goals of their business. For those who have not previously carried out this role or who have not attended formal training it can be a daunting prospect. This modular programme introduces three of the most important disciplines that will support them in being about to do this. 1. Understanding and recognising the basic elements of the management role 2. Building and developing an effective team 3. Managing and maintaining the performance of individuals and the team to achieve the business goals Through these pragmatic sessions candidates will learn to handle and deal with their most crucial resource - their people.

Time management has changed as we now take on more job roles and as a working part of a team expect interruptions. Time management is a balancing act – one that changes day by day yet we all need to fulfill our responsibilities. In this course we look at Time and Planning, planning aids and managing workloads and people who impact on your time to help you to achieve more by working more effectively.

Who is it for? Suitable for all employees who want to hone their time management skills. Summary This interactive workshop focuses on practical techniques for managing the tasks we aim to perform within the time we have available. Through activities and exercises it explores the influence of our own mindsets and the impact of those around us on how we can best implement these techniques.

Focusing on skills transfer techniques rather than simple presentation skills, the course offers a structured approach to designing and delivering training sessions. It supports delegates in recognizing the key components for ensuring they are providing the right opportunities to learners to meet their learning needs. NOTE: We separate the two days so that the candidates prepare their practice sessions at their leisure and then come back on the second day and deliver.

Focusing on skills transfer techniques rather than simple presentation skills, the course offers a structured approach to designing and delivering training sessions. It supports delegates in recognizing the key components for ensuring they are providing the right opportunities to learners to meet their learning needs.