Courses

This course will help you to plan meetings and type up minutes in an effective and structured way. Focusing on understanding the importance of an agenda and how to take notes during meetings, this session will help you develop the knowledge and skills needed to support people chairing meetings, make efficient use of attendees’ time and ensure that everyone is clear of the actions required of them following the meeting

This course is designed for anybody who is considering a position that involves negotiation, whether in a management position, sales / buying capacity, human resources, trade union or similar capacity. It has been designed to help participants develop strategies and prepare for effective negotiation. Topics discussed include defining negotiation, outcomes of negotiation, the stages of negotiation and negotiation skills and styles.

This practical workshop is designed for business leaders that need to also manage projects alongside their leadership role. It introduces the concept of project management through people and connects to the participants present leadership skills. It supports leaders in being able to plan, implement and review their project by providing an opportunity to explore a range of tools and techniques.

Performance management is a broad topic aimed at improving the effectiveness of the organisation and the people within it. This workshop gives participants an opportunity to learn about the key roles of performance management in today’s organisations and the accountabilities of those involved in the process.

Most people think of presenting as standing up in front of a group but in business every conversation is a presentation. Every meeting, every one-to-one, every time you speak to others, you’re presenting whether the setting’s formal or informal. Presentation skills are essential professional skills. In this participative training we cover elements from creating effective presentations, content, controlling the environment to handling fear and stress of delivering a presentation.

Presentations skills and public speaking skills are very useful in many aspects of work and life. Effective presentations and public speaking skills are important in business, sales and selling. Developing the confidence and capability to give good presentations, and to stand up in front of an audience and speak well, are also extremely helpful competencies for self-development too. Presentations and public speaking skills are not limited to certain special people - anyone can give a good presentation, or perform public speaking to a professional and impressive standard. Like most things, it simply takes a little preparation and practice.

This practical and interactive one day training workshop has been designed for leaders and business professionals who want to project a positive image and influence others across the business.

Summary This interactive workshop considers the impact of stress on both work and life. It recognizes the relationship between how work and life both impact on our inner strength, energy levels and reserves. The sessions explore the phenomena of creating balance within our lives by developing robust stress management strategies that enable participants to build and maintain their levels of resilience.

In this training we look at 4 of the main topics that will help you to ensure that your presentations are memorable, relevant and impressive. Importantly you will discover that increased confidence and skill will mean that you actually enjoy public speaking opportunities.

The objectives of this 1 day workshop are: Understand the difference between “selling to the customer” and “assisting the customer to buy” · Selling vs service · Using service to add value · Adding value to the customer experience

People are not your most important asset. The right people are." Jim Collins This training will provide you with the knowledge and skills that when taken back to the workplace will benefit you and your company in assisting your recruitment process, This course has been designed for Individuals and groups involved in the recruitment process and for candidates working with Job Specifications & Profiles for employees/prospective employees.

Recruiting the Right People for Behaviour Duration: 1 day This one-day workshop looks at how you can recruit the right people with the right behaviours, in order to deliver a superior performance and reduce the costs of getting it wrong. Where there is a lack of alignment between the values and the culture of an organisation, and the personal values of employees, the result is low performance. Therefore, recruiting the right people/attracting and retaining talent is imperative to a high performing team and ultimately the success of an organisation